Privacy Policy, hereinafter referred to as "the Website", owned by Pitco BVBA, hereinafter referred to as "the company" will process privacy-sensitive data or in other words personal data. The company values careful handling of personal data to be of great importance. Personal data is carefully processed and protected by the website.

This privacy statement sets out the privacy policy in which we will explain which personal data we collect and for which purposes. We recommend that you read it with care.

Use of Personal Data

By using our service, you are providing certain data to us. This could be personal data. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. Although you can also visit our website as a company, company data are not covered by the Personal Data Protection Act. This privacy statement is primarily directed to those using the website as a private person or as an employee.

When appropriate, we use the following information to handle orders:

  • Name and address details
  • Invoicing address
  • Email address
  • Payment details

Contact Form and Newsletter

We offer a newsletter to inform those interested in our products and/or services. Your email address will be added to the list of subscribers when you create an account or chose to follow the newsletter. Each newsletter contains an unsubscribe link.

When you fill out a contact form on the website or send us an email, the data you provide will be retained for as long as it's necessary, depending on the nature of the form or the content of your email, to fully answer and correctly handle your message or email.


Certain features of our service require you to register beforehand. After your registration we will retain the personal data you provided through the username chosen by you. We will retain this data so that you do not have to re-enter it every time you visit our website and so that we can contact you regarding the services you have used on the Website.

We will not provide the data linked to your username to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities.

To register on our website we require the following data:

  • your username (*)
  • your email address (*)
  • your name and address details
  • your telephone number
  • your payment details
  • your invoicing address
  • your date of birth

(*) Required at all times

The company will not publish your customer data.

Provision to Third Parties

Your data is explicitly not provided to third parties.

Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.


We've taken security measures to reduce unauthorized access to personal data. We keep statistics on our website where we can also access individual data, but these are kept anonymous at all times. We also collect IP addresses for site security and to help us understand how people use the Website. This collected data will be used for general improvements and a better user experience.

Third-party Websites

This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you to read the privacy statement of these third-party websites before making use of them.


If necessary, we may collect your location data. If that is the case, you will be asked to grant consent beforehand.

This location data, like other data, can also be stored and processed by the provider of the navigation or mapping software, such as Google Maps, but the data could also be used by for example Google or Apple itself. We have no control over their actions. We recommend that you read the applicable privacy policy of the provider in question.

Use of cookies

We have set up a separate policy, namely the Cookie Policy, to fully explain our policy about cookies. Despite that we have put our Cookie policy in a separate policy, it is still a part of this policy, also known as the Privacy Policy. You can view our Cookie Policy by clicking here.

Inspection and Modification of your Data

You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

Changes to this Privacy Policy

We reserve the right to modify this policy without notice. We recommend that you review this policy regularly, so that you remain informed of any changes.